Enterizo exclusivo elaborado artesanalmente con fina técnica de crochet, cuidadosamente tejido a mano para resaltar cada detalle de su diseño. Su interior está completamente forrado en licra suave y cómoda,...
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free Returns
Learn More.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
This website is operated by Alejandra Klinkert Swimwear. Throughout the site, the terms “we”, “us” and “our” refer to Alejandra Klinkert Swimwear. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions.
2. Products & Production Time
All of our swimwear pieces are designed and produced with high attention to detail.
Made-to-order items: Certain products are handcrafted specifically for your sizing and fit. Production time for these items may take up to 10 business days before shipment.
In-stock items: Products available in inventory are processed and shipped within 3–5 business days.
Please note that production times are estimates and may vary slightly due to demand.
3. Shipping Policy
All orders are shipped from Colombia.
Delivery times vary depending on your location and selected shipping method.
We offer free shipping only during special promotions or offers, which will be clearly indicated on the website.
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
4. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your country.
The customer is solely responsible for paying any applicable customs duties, taxes, or import fees.
Alejandra Klinkert Swimwear is not responsible for delays caused by customs processes.
5. Returns & Exchanges
We want you to love your purchase. If you are not fully satisfied:
You may request a return or exchange by contacting us via:
Email: [Insert Email Address]
WhatsApp: [Insert WhatsApp Number]
Return Conditions:
Requests must be made within [insert number, e.g., 7–14 days] of receiving your order.
Items must be unused, unworn, and in original condition with all tags attached.
For hygiene reasons, certain items (such as swimwear bottoms) may not be eligible for return unless defective.
Return Shipping:
Customers are responsible for all return shipping costs.
Shipping fees are non-refundable.
6. Order Accuracy
It is the customer’s responsibility to ensure that all order details, including size, shipping address, and contact information, are accurate before completing the purchase.
We are not responsible for:
Incorrect sizing chosen by the customer
Delivery issues caused by incorrect or incomplete addresses
7. Handmade Variations
Due to the handcrafted nature of some products, slight variations in color, texture, or finish may occur. These are not considered defects but part of the uniqueness of each piece.
8. Intellectual Property
All content on this website, including images, designs, logos, and text, is the property of Alejandra Klinkert Swimwear and may not be used, reproduced, or distributed without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Alejandra Klinkert Swimwear shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
10. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.
11. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
Email: [Insert Email Address]
WhatsApp: [Insert WhatsApp Number]